Rosie – the Rose Voucher Recording System for Traders
The Rose Voucher Recording System for Traders (hereby referred to as ‘Rosie’) is a Progressive Web Application (PWA) – for more information about PWAs, please see https://developers.google.com/web/progressive-web-apps/
Rosie is owned by Alexandra Rose Charity (referred to here as ARC or “we”) whose registered office is Suite 5B, The Oast House, 5 Mead Lane, Farnham, Surrey, GU9 7DY. ARC is registered with the Charity Commission for England & Wales – Charity Number 211535.
ARC takes your privacy very seriously. The policies and procedures we have in place are to protect the integrity and confidentiality of personal data, to comply with data protection legislation including the EU General Data Protection Regulation (GDPR) from 25th May 2018.
The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier. This definition provides for a wide range of personal identifiers to constitute personal data, including name, identification number, location data or online identifier, reflecting changes in technology and the way organisations collect information about people.
- Trader – People or Organisations which operate market stalls or other retail outlets
- User – People who can log in to the site & are authorised to use it on behalf of Traders
- Admin – staff from ARC and its technology partners who will support Rosie
How and Why We Collect Personal Data
Signing up for a Rosie account requires a user to provide certain basic information to set up & operate the account:
- Business name
- Email address
- Market location
- Telephone number Providing this information means that ARC and its technology partners can effectively manage and develop Rosie and keep users up-to-date with useful reminders and notifications. Providing an email address also means that users have a means of resetting their password. Personal financial information such as bank account details are not gathered or stored in Rosie (although Traders need to supply bank account details separately to ARC, so they can receive payment for Rose Vouchers via BACS). The GDPR contains important rights for individuals:
- The right to be informed – ARC has an obligation to provide ‘fair processing information’, typically through a Privacy Notice such as this document. This is about ARC being transparent about how we use people’s personal data.
- The right of access – ARC will provide, on request by an individual, a copy of the personal data ARC holds about them free of charge. This is called a ‘subject access request’ and ARC will respond as soon as we possibly can, but at the latest within one month of receipt of a request.
- The right to rectification – Individuals are entitled to have personal data rectified if it is inaccurate or incomplete.
- The right to erasure – This also known as ‘the right to be forgotten’. The broad principle underpinning this right is to enable an individual to request the entire deletion or removal of all personal data where there is no compelling reason for its continued processing. The right to erasure does not provide an absolute ‘right to be forgotten’, but individuals have a right to have personal data erased and to prevent processing in specific circumstances:
- Where the personal data is no longer necessary in relation to the purpose for which it was originally collected/processed.
- When the individual withdraws consent.
- When the individual objects to the processing and there is no overriding legitimate interest for continuing the processing.
- The right to restrict processing – Individuals have a right to ‘block’ or suppress processing of personal data. When processing is restricted, ARC is permitted to store the personal data, but not further process it. ARC can retain just enough information about the individual to ensure that the restriction is respected in future.
- The right to object – Individuals have the right to object to direct marketing (including profiling) and processing for purposes of historical research and statistics. The GDPR defines “profiling” as any form of automated processing intended to evaluate certain personal aspects of an individual, in particular to analyse or predict their economic situation, health, personal preferences, reliability, behaviour, location or movements.
- Rights in relation to automated decision making and profiling – The GDPR provides safeguards for individuals against the risk that a potentially damaging decision is taken without human intervention.
Please note, the Right to data portability under GDPR does not apply when Legitimate Interests is used as the lawful basis for data processing.
To contact ARC about exercising any of these rights, e.g. to make a subject access request or to rectify personal data that is inaccurate or incomplete, please email email@example.com To find out more about your rights you can also visit https://ico.org.uk/for-the-public/
Surveys and Evaluation Activities
From time to time, ARC may run surveys through Rosie. Surveys may offer you the option to provide your email address for further contact from ARC’s evaluation team.
ARC Mailing Lists
You can also subscribe to ARC’s mailing list by providing us with your contact details via our website www.alexandrarose.org.uk. If you choose to receive electronic communications from ARC (such as newsletters and fundraising information by email), then we will need your consent to communicate with you in this way. This is because such communications may be deemed to be ‘marketing’ for which your explicit consent would be required under the Privacy and Electronic Communications Regulations (PECR), which sit alongside the GDPR.
Our website contains all the necessary information regarding consent and opting in to receive electronic communications. ARC only uses email addresses to send relevant information. We do not pass on personal data to third parties unconnected with ARC. Recipients can unsubscribe simply by clicking the link at the foot of ARC’s emails or by emailing firstname.lastname@example.org
Disclosure and Transfer of Your Personal Data
- To safeguard national security;
- Prevention or detection of crime including the apprehension or prosecution of offenders;
- Assessment or collection of tax duty;
- Discharge of regulatory functions (includes health, safety and welfare of persons at work);
- To prevent serious harm to a third party;
While ARC takes reasonable steps to ensure the quality of content and information made available on Rosie in general, neither it nor its officers, employees, contractors or content providers assume any responsibility for the accuracy, correctness, relevance, completeness or currency of the information or other content on Rosie.
ARC does not warrant that any functions contained in Rosie will always be available or will be uninterrupted or error-free, or that content and materials on Rosie or the server that makes it available will be free of viruses or other harmful components. You should take appropriate precautions to ensure that any content you download is free of such viruses and other harmful content.
We control and operate Rosie from our offices in the United Kingdom. We do not represent that the content or other information provided on Rosie (including any advertising, promotion or any service) are appropriate, relevant or available for use outside the UK. The laws of The United Kingdom of Great Britain and Northern Ireland shall govern your use of Rosie and you hereby agree to submit to the exclusive jurisdiction of the UK courts.
Limitation of Liability
Except for death or personal injury caused by our negligence, ARC, its officers, employees, contractors or content providers shall not be liable for any loss or damage arising from or otherwise in connection with your use of Rosie or any information, services or content on Rosie. If you have a query about this policy please email email@example.com